Free for Southend GPST

Consult with clarity. Even under pressure.

The Consultation Blueprint Bonus Guide. A short, practical companion to today’s session, for clinic and for the SCA.

PDF · 8 pages · No sign-up needed

What’s inside

Three tools. One calmer consultation.

Everything we practised today, in a format you can keep open before clinic or your next mock.

Your one-page roadmap. Know where your minutes go, so structure holds even when the clock doesn’t.

What works, and what backfires, when exploring ideas, concerns and expectations.

Words that show empathy, shared decision-making and partnership in a 12-minute consultation.

A look inside

A thorough history that leaves management squeezed into the last few minutes feels safe, but scores poorly. The Blueprint gives your time a shape.

0–6 minData gatheringFocused history

6–12 minClinical managementTime to involve the patient

Still gathering data past minute 8? Move to management. A safe, well-explained plan earns marks.

Small words, big difference

Three of the swaps you’ll find in the guide.

Instead of“You should take this medication.”

Try“One option is to start this medication. How would you feel about that?”

Instead of“Don’t worry, it’s nothing sinister.”

Try“I can see this headache has been weighing on your mind. From what you’ve described, it doesn’t fit with anything worrying like cancer.”

Instead of“What do you think is wrong with you?”

Try“I have some thoughts about what could be going on, but it would help to know what you think, so we’re on the same page.”

Free for everyone at today’s session.